RESPONSIBLE GAMBLING

NYRAbets is committed to promoting responsible wagering by its account holders.  NYRAbets and its affiliate The New York Racing Association, Inc. have partnered with organizations, including the National Council on Problem Gambling (“NCPG”) and the New York State Office of Alcoholism and Substance Abuse Services (“New York State HOPEline”), to address issues of compulsive and pathological gambling and have developed a comprehensive program to ensure account holders wager responsibly.

Account Access

It is NYRAbets’ policy not to accept wagers from underage gamblers and to limit account access to the account holder.  Account holders must provide their identity, age and principal place of residence, all of which are verified through a third party information services company, upon establishing an account.  Each account holder must be able to provide proper identification (account number and personal identification number) to ensure only the account holder can access his or her account.   

Self-Exclusion

Individuals with a gambling problem may choose to voluntarily exclude themselves from wagering at NYRA racetracks by making a request for self-exclusion. Please note: PURSUANT TO NEW YORK STATE GAMING COMMISSION REGULATIONS, ANY PERSON WHO REQUESTS TO BE EXCLUDED FROM NYRABETS WILL BE EXCLUDED FROM ALL NEW YORK STATE GAMING ACTIVITIES AND FACILITIES, INCLUDING: CASINOS, HORSE RACING TRACKS, OFF-TRACK BETTING FACILITIES, VIDEO LOTTERY GAMING AND INTERACTIVE FANTASY SPORTS ACTIVITIES. A list of the specific gaming facilities and activities can be found on the self-exclusion form.

In order to self-exclude, customers must fill out the New York State approved request for self-exclusion form that can be downloaded HERE

Please follow ALL instructions on the form. Forms that are missing information will be rejected. Once completed, please mail the form to:
Aqueduct Racetrack
Attn: Telebet Manager
110-00 Rockaway Blvd.
Jamaica, New York 11417

Problem Gambling Assistance

If you suspect that you or someone you know may have a problem related to gambling, or for additional information, please contact one of the following resources available 24 hours a day, seven days a week: 

·         NCPG’s national toll-free Problem Gambling Hotline at 1-800-522-4700 or website at www.ncpgambling.org. 

·         The New York State Office of Alcoholism and Substance Abuse Services HOPEline at 1-877-8-HOPENY or website at www.oasas.ny.gov. 

Upon calling NCPG’s national help line you will be routed instantly to the call center that has responsibility for your geographic area. Each call center has resources specifically tailored to the needs of individuals affected by compulsive or pathological gambling. 

NYRAbets reserves the right to refuse to accept wagers from any person for any reason.